TECHNICAL SUPPORT

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For Singlepoint

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All three levels (Basic Application Support, Technical Support, Program Issues etc) – please contact Syncronology HelpDesk by e-mail at technical@syncronology.co.uk – available 0900 to 1700 hrs UK time, Monday to Friday. (Out of hours please e-mail your query to technical@syncronology.co.uk and it will be dealt with when the HelpDesk re-opens).

 

For Waypoint

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Level I and II (Basic Application Support and Technical Support) – please contact Syncronology HelpDesk by e-mailing technical@syncronology.co.uk - available 0900 to 1700 hrs UK time, Monday to Friday. (Out of hours use Waypoint Global's US HelpDesk (see below) or e-mail your query to technical@syncronology.co.uk and it will be dealt with when the Syncronology HelpDesk re-opens).

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Level III – In depth program queries, e.g. error messages etc- please contact Waypoint Global's HelpDesk emailing support@waypointglobal.com or by dialling +1 (317) 268 3959.

 

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