Powerway®

Case Study

Sauflon Pharmaceuticals

Document Management Systems increase efficiency in Pharmaceutical sector

Sauflon Pharmaceuticals is a leading global provider of contact lenses and aftercare solutions, operating in 5 continents. They specialise in the manufacture and marketing of contact lenses and aftercare products to opticians, optometrists, eye doctors and eye-care professionals in over fifty countries. They also manufacture ethical pharmaceuticals for contract customers. 350 people are employed in the UK by Sauflon and they are FDA and ISO 9000 – ISO 13485 accredited. Ben Cobb is the Quality Manager at their manufacturing site in Ashford (Kent). Sauflon’s Quality department is made up of 19 people, 8 of them in Quality Assurance and 11 in Quality Control. Although the medical and pharmaceutical industry is heavily regulated, it was the drive to reduce inefficient operations and increase the effectiveness of their processes that led Sauflon to look into a document management solution. Ben Cobb comments: “Our resources were tied up pushing paper, the administrative burden was too much and regulatory powers were going to bring in even more procedures”. Ben Cobb first heard about Powerway when he responded to a marketing campaign being run by the company. Cobb recalls: “We investigated many other companies and Powerway’s Suite 2000 Desktop and Document control solutions were the best value for money system that we could find. Other solutions were either too expensive or provided us with many other features and modules that we didn’t need. We like the modular approach offered by Suite 2000 and the nature of an off the shelf product. produce documentation that is controlled and accessible by the people who need it and we are keen to use it with our Head office”. Sauflon are looking forward to the added functionality offered by Syncronology’s new product release, Active Forms which combines live document editing within a workflow environment. Sauflon and Syncronology are in constant dialogue to seek ways of improving the product offering. Sauflon UK specialise in the manufacture and market of contact lenses and aftercare products to opticians, optometrists, eye doctors and eye-care professionals in over fifty countries. Find out more by visiting them at http://www.sauflon.co.uk

Suite 2000 has increased our efficiency, making it easier for us to meet customer demands – Ben Cobb, Sauflon Pharmaceuticals Sauflon is a very customer focused company and needed their new system to be operational quickly. They found Powerway Suite 2000 very easy to implement and have already deployed Desktop and Document Control within the production batch documentation team. Ben Cobb adds: “They all find it very straightforward and easy to use. Suite 2000 has increased our efficiency, making it easier for us to meet customer demands, in particular in care products”. Sauflon have created a link (using Terminal Server) with their Head Office and will be able to deploy Suite 2000 even further. The level of documentation currently been exchanged via fax has been increasing due to the nature of their contract work and the deployment of Desktop and Document Manager will alleviate this process. Cobb explains: “On a monthly basis we approve approximately 45 artworks. We need to be very careful, especially because artwork is changed so often. Our Document Management System certainly helps to Powerway Suite 2000 Powerway SPC is one of the modules that make up Powerway Suite 2000. From design through production, Powerway Suite 2000 automates paper intensive engineering, quality and manufacturing processes, helping you reduce costs, improve quality and speed time to market. Powerway software is designed to work together to provide complete paperless document and data control, advanced quality planning, integrated quality management, and real-time factory floor data collection for optimum business process performance. Using Suite 2000, you can bring the entire organisation together to overcome the problems caused by a lack of communication and collaboration such as late engineering changes, customer complaints, product quality issues, scrap and rework. Powerway supports its industry-leading software solutions with a full range of professional services including training consulting, deployment and integration. For more details about how Powerway software and professional services can help your organisation streamline and control business standards and regulatory compliance programs. Visit our website at www.powerwayinc.com, email us at enquiries@syncronology.co.uk, or call +44 (0) 1344 742809.

Syncronology’s solutions drive business performance by connecting people to processes through the simultaneous application of technology, integration and learning Tel (44) (0) 1344 742809 Fax (44) (0) 1344 742909 www.syncronology.com Syncronology Limited: Venture House, Arlington Square, Downshire Way, Bracknell, Berkshire, RG12 1WA.